Betting Rules

1. General betting conditions

These Betting Rules should be read together with the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for an individual game or betting product. If a specific game rule conflicts with a general statement on this page, the specific game rule will normally apply to that game. You should review the information shown on the relevant betting screen before confirming your selection.

Cobber Casino may make different types of casino games or betting products available from time to time. Availability can depend on your location, account status, applicable law, technical requirements and the product being offered. No particular game, market, feature or payment method is guaranteed to be available at all times.

You are responsible for checking that your selections, stake, odds, game type and any other details are correct before submitting a bet. A bet is generally treated as accepted only after it has been received by the system and a confirmation or equivalent record has been created. A bet that has not been accepted should not be treated as a valid wager.

• You must use your own account and provide information that is accurate, current and complete.
• You must satisfy all applicable age, identity, location and legal requirements before betting.
• You must not place bets for another person, allow another person to use your account or transfer control of your account.
• You must keep your login details secure and tell Cobber Casino promptly if you believe your account has been accessed without permission.
• You should only bet with money that you can afford to lose and should not treat gambling as a way to solve financial problems.

The website is intended for lawful use. You must not use the service where online gambling or the particular activity is prohibited. It is your responsibility to understand and comply with the laws that apply to you in Australia and in the place where you access the service.

You should not use the website if you are under the applicable legal gambling age, are subject to a gambling restriction or exclusion, or are otherwise not permitted to participate. Cobber Casino may request information or take account action where this is needed to meet legal, security or responsible gambling obligations.

2. Placing and confirming bets

Selecting a bet

Before submitting a wager, select the game, event, market or betting option you wish to use and enter the stake shown on the betting interface. The screen may also display odds, a possible return, game instructions or other information. These details can change before acceptance. You should check the final bet slip or confirmation screen carefully, including the amount being wagered and the total value of any combined selections.

A request to place a bet may be rejected if the account is restricted, the balance is insufficient, the product is unavailable, the market has closed, the connection fails or the request cannot be processed correctly. A displayed selection or price is not, by itself, proof that a bet has been accepted.

Stake and balance requirements

Your available balance must cover the stake before a bet can be accepted. Where more than one balance or funding source is shown, the system may apply the available balance in the order described in the relevant account or promotional terms. You should not assume that a pending transaction has been completed until the account history or confirmation record shows the result.

Once a valid bet has been accepted, it may not be cancelled or changed unless the relevant game rules or betting interface expressly provide for that option. Any cancellation, cash-out, voiding or other adjustment will be handled according to the rules applying to the particular product. A technical interruption after submission does not automatically cancel a bet.

Game-specific instructions

Each game may have its own rules covering the objective, available selections, rounds, cards, reels, dice, random outcomes, settlement method and payment calculation. Those rules will be available on or near the game before play. You should read them before betting, particularly where a game includes special features, progressive elements, bonus rounds, multipliers or changing odds.

You are responsible for understanding the meaning of the available buttons and settings before confirming play. If you are unsure how a game works, review its instructions before placing a wager. Continuing to play after viewing the instructions indicates that you have chosen to participate under the rules displayed for that game.

3. Outcomes, settlement and returns

Bets are settled using the outcome recorded by the relevant game, event or authorised results source. For casino games, settlement is generally based on the result generated and recorded by the game system. For event-based betting, settlement may depend on the official result, the applicable competition rules and any specific market conditions displayed at the time of the bet.

The rules for a particular market or game determine whether a selection wins, loses, is void or is otherwise settled. An event may be postponed, abandoned, interrupted, changed or determined by a different result than expected. Where this occurs, the applicable product rules will explain how affected bets are treated. If no specific outcome rule is available, settlement will be handled in accordance with the general terms applying to the service and applicable law.

Returns are calculated according to the odds, payout table, prize structure or other calculation shown for the relevant product. A displayed possible return may not include every condition that can affect settlement. Taxes, fees or other deductions may apply where required by law or disclosed in the relevant terms. You should review the final confirmation and account history for the recorded stake and result.

• A winning bet is normally credited after the result has been verified and the bet has been settled.
• A losing bet does not create a claim for reimbursement merely because the outcome was unexpected.
• A void bet is treated according to the applicable rules and may result in the stake being returned without a winning return.
• A result may be reviewed or corrected if an official source, game system or settlement process identifies an error.
• A bet history, settlement record or account statement may be used to confirm the details of a wager.

You should check your account records after betting and raise any apparent issue as soon as reasonably possible through the available support process. Keep relevant details, such as the date, game, bet reference and amount, where those details are available. This can help an investigation, although providing information does not guarantee that a settlement will be changed.

Random outcomes and player expectations

Casino game results are determined by the applicable game system and are not changed because of previous wins, previous losses, the length of a playing session or a player's personal expectations. Past results do not predict future results. A game that has not produced a particular outcome for some time is not necessarily more likely to produce it on the next play.

4. Errors, misuse and account controls

Technical, administrative or display errors can occasionally affect a price, balance, result, game feature or transaction record. If a bet has been accepted or settled because of an obvious error, Cobber Casino may review the transaction and take the action permitted by the applicable terms and law. This may include correcting the record, voiding an affected bet or adjusting an incorrectly credited amount.

You must not knowingly take advantage of an error or continue using a feature when you reasonably believe that it is not operating as intended. This includes exploiting software defects, manipulating communications, using automated tools without permission, interfering with the website, attempting to bypass account controls or coordinating activity designed to obtain an improper advantage.

• Fraudulent activity, attempted fraud or the use of funds obtained unlawfully.
• Providing false, misleading or incomplete account or identity information.
• Collusion, coordinated manipulation or use of another person's account.
• Interference with games, betting markets, payment processes or security systems.
• Use of software, devices or methods intended to distort normal play or avoid responsible gambling controls.
• Betting while an account is suspended, closed, restricted or subject to another applicable control.

Where there is a concern about account security, legal compliance, identity, payments, responsible gambling or the integrity of betting activity, access may be delayed, limited, suspended or closed while the matter is reviewed. Any action will be taken in accordance with the applicable terms and legal obligations. You should not create another account to avoid a restriction or closure.

If the website or a game becomes unavailable, you should stop attempting to place the affected bet until the service is operating normally. A failed connection, device issue or browser display problem may prevent a wager from being received. Your account history is the appropriate record for checking whether a transaction was accepted.

You must not attempt to reverse, dispute or interfere with a legitimate payment simply because a bet has lost. Payment disputes should only be raised where you genuinely believe that an unauthorised or incorrect transaction has occurred. Deliberate misuse of payment processes may result in account restrictions or further action under the applicable terms.

5. Responsible betting and disputes

Gambling should be treated as entertainment, not as a source of income or a solution to debt. Set a personal budget before you begin, understand the value of each stake and take regular breaks. Do not chase losses, borrow money to bet, bet while distressed or increase your stake simply because you want to recover an earlier loss.

If gambling is affecting your finances, relationships, work, study or wellbeing, stop playing and use the responsible gambling tools or support information available through the website. You can consider limits, time-outs, self-exclusion or other account controls where available. These measures are designed to help you manage your activity, but you should also seek independent support when gambling is becoming difficult to control.

• Decide how much time and money you can afford to spend before you start.
• Keep gambling separate from essential household spending and financial commitments.
• Avoid gambling when affected by alcohol, drugs, stress, anger or other strong emotions.
• Take breaks and pay attention to how gambling makes you feel.
• Do not borrow money or sell possessions to continue gambling.
• Ask for help promptly if you feel unable to control your gambling.

If you believe a bet has been recorded incorrectly, a result has been settled incorrectly or an account transaction does not match your records, review the relevant game rules and account history first. Then raise the matter through the available customer support or complaints process. Include a clear explanation and any relevant reference details, without sending unnecessary personal or financial information.

Complaints will be reviewed against the applicable Betting Rules, game rules, account records and other relevant information. The outcome may confirm the original decision, correct an error or request further information. If a matter cannot be resolved through the initial process, any further review or dispute option will be subject to the applicable terms and legal requirements.

These Betting Rules may be updated when products, technology, legal requirements or operating procedures change. The current version published on the website applies to future use unless a different application is required by law. Please check this page and the rules displayed within a game before placing a new bet.